RETURN ENGAGEMENT: 803-642-3337

CONSIGNOR/VENDOR INFORMATION PACKET

HOURS: MONDAY-SATURDAY 10:00am-5:30pm

All merchandise will be accepted on Mondays from 10:00am-4:30pm. An appointment is REQUIRED for consignment on any other day: NO EXCEPTIONS.

 

CONSIGNMENT SCHEDULE AS FOLLOWS:

February 1st thru June 30th we accept SPRING and SUMMER items.

September 1st thru November 30th we accept FALL and WINTER items.

  • We encourage consignors with 30  items or more to make an appointment Tuesday - Friday (10:30am - 4:30pm) to eliminate your wait time and better serve you.

During the months of July, August, December and January we will accept LIMITED CONSIGNMENTS on an appointment basis only.

WE TAKE TOP DESIGNER CLOTHING/JACKETS/COATS, ACCESSORIES, SOME VINTAGE, and FORMAL WEAR ALL YEAR.

WE ACCEPT: current and classic styles for woman. We take all designer brands such as Dior, Channel, Prada, St. John, etc.. And also mid-range items such as Ann Taylor, DKNY, Etcetera, Chico’s, Lucky jeans and so on. We accept formal wear, accessories (watches MUST have battery and be in working order), select vintage items/clothing, jewelry (both costume and real) and designer perfume.

WE DO NOT accept: shoes, bridal gowns, lingerie, swim suits, or anything in poor condition.

Example of Brands we DO NOT take: Old Navy, Target, Wal-Mart, Allison Daly, Charlotte Russe, St. Johns Bay, Cato, George, Dressbarn, Faded Glory and other like brands.
All merchandise is priced solely by Return Engagement with the exception of handmade jewelry. We DO welcome and encourage consignor input on unique or high end items such as couture items, furs, and one-of-a-kind gowns, clothing and jewelry.

Return Engagement takes extraordinary measures to assure that all items represented as authentic, truly are. Despite our care, a rare item that is not authentic may slip through. We ask that you bring any suspect item to our attention prior to purchase so that we can investigate its authenticity. If we are aware the item is not authentic you should see a “faux” on the tag. If you purchase an item and believe it to be faux you must bring the receipt along with the item to us within 3 days for us to investigate.

All items must be in excellent repair – odor and stain free, clean, wrinkle free and ON HANGERS (hangers can be returned upon request). PLEASE REMEMBER: items that are clean, freshly laundered not only sell faster they also sell for more!!

Please leave dry cleaning tags (if applicable) in place.

Consignors will earn 50% of the profits (profits are calculated after assoc. cc sales fees and expenses). There is a $12.00 yearly membership fee, effective January 1, 2015. Home visits for large consignments, estates and for the elderly are available by appointment.  There is a $25 fee for this service.

We do not accept credit purchases for less than $15.00 to save on associated credit card fees. Consignors that exceed $5,000 annually may be entitled to a refund of the annual fee.

 

SCHEDULE OF SALES AND CONSIGNOR PAYMENTS:

All items have a sales period of AT LEAST 90 days on the floor. Sales period begins once the item is on the sales floor, not when it is brought in.

USUAL SALE SCHEDULE:

Days 1-30: full consignment price
Days 31-60: 25% off
Days 61-90: 50% off

DONATE CONSIGNORS MAY RECEIVE AN ADDITIONAL 30 DAYS AT 75% OFF. THE ADDITIONAL SALES TIME IS AT THE DISCRETION OF RETURN ENGAGEMENT.

There are exceptions to this schedule: FURS will only be marked down by the owner of RE after it has been on the floor for at least 12 months. TOP END designer clothing and accessories will be marked down but only after they have been on the sales floor for an excessive period of time (greater than 6 months).

All sales and special events are at RE’s discretion.

LAYAWAY: Items on layaway are considered sold. Consignors may not retrieve items on layaway unless the purchaser is in default of the layaway policy.

Consignor checks are based on a monthly schedule. Sales from the 15th thru the 15th are available on the 1st of the following month. Checks are written only if there is a consignor profit of $25.00 or more. If the amount is less than $25.00 monies will “roll over” until the next month. We DO NOT mail checks unless we are provided with a self-addressed and stamped envelope.
Checks will be held for 1 year from issue. UNCLAIMED CHECKS: All unclaimed checks shall become the property of Return Engagement after 180 days (6 months) after date of issue and as such, the consignor has no further claim to said monies. It is the sole responsibility of the consignor to track when a check is issued to their account. There are two ways a consignor can keep track of their personal account:

1) Sign-in to our website at returnengagementaiken.com and enter your consignor number and password on the consignor page.

2) Call Mon-Sat 10am-5:30pm and request staff to look up your consignment information at 803-642-3337.

Secondly, all un-cashed checks that have been issued and received by the consignor or the consignor’s representative cannot be re-issued after 180 days (6 months) of issue.

In the event a check is lost Return Engagement will reissue a check ONLY if the consignor pays a $45 stop check fee.

PLEASE REMEMBER:

You may choose to have your unsold items RETURNED OR DONATED. If you choose to have items DONATED you will be provided (upon request) with a signed tax receipt for all items donated. If you choose not to donate you do not have to pick up your items until we call you. Please keep your information current; if we cannot contact you to retrieve your items they WILL be donated. If you choose to change from “donate” to “no-donate” or vice-versa it will only apply to NEW items consigned NOT items that are already consigned there are NO EXCEPTIONS to this policy.

Policies are subject to change at any time. Policy updates or changes can be found on our website or our Facebook page.

All pricing, sales and discounts are solely at the discretion of RE.

“Return” items must be picked up within 14 days of being notified by RE. Unclaimed items will be considered ABANDONED and WILL be DONATED if not picked up after reasonable attempts have been made to contact consignor (three attempts will be made).

Consignors may “un-consign” any item(s) but MUST give RE 14 days to group your items for return. A consignment removal form must be signed for any removals.

Return Engagement takes the utmost care with your consigned item(s), that being said, we cannot be responsible for any lost, stolen, or damaged items. Items consigned at Return Engagement are consigned solely at the owner’s risk.

You may track your items on our website by clicking here.

 

ALL UPDATES AND/OR POLICY CHANGES WILL BE POSTED SOLELY ON THE WEBSITE. ANY CHANGES TO POLICIES ARE STRICTLY UP TO THE DISCRETION OF RE AND MAY OCCUR WITHOUT NOTICE. Rev 6/1/17